To fill a request form press on of the buttons below

New Computer Setup

The requested timeframe for deployment of this machine must be approved by EMPIST prior to beginning work on it. We require access to the machine at least 3 business days prior to the requested deployment date. If it’s determined that more time is required for proper deployment, we will contact you and confirm an accepted timeframe. If the appropriate amount of lead time can’t be provided, we can’t guarantee that all necessary tasks will be satisfactorily completed prior to deployment. In most instances, the machine must be setup onsite and on the company network sometime during the days prior to deployment. This is so setup can be continued either by an onsite engineer or remotely from our office. In many cases where a machine is being replaced, we will need to migrate user data between machines. This will require the user to be away from both machines for approximately 30-60 minutes. This is typically one of the last tasks performed. In addition to steps taken for all users already documented in the EMPIST knowledge base, the information provided on these forms constitutes the scope of work being performed by EMPIST. Actions requested during deployment/dispatch that are not outlined/approved on this form may require additional dispatch or other work at a later date. Your Team Lead will make this determination. By checking the box directly below indicates your understanding of and agreement to the above terms.

Your request has been successfully submitted.

Please contact support @ 312-445-2124 if you don’t receive a ticket confirmation shortly.

There was an error with your request. Try again later, thank you!

New User Setup (Only)

Your request has been successfully submitted.

Please contact support @ 312-445-2124 if you don’t receive a ticket confirmation shortly.

There was an error with your request. Try again later, thank you!