Managed IT Services: Say Goodbye to Downtime

Grow your business with our efficient Managed IT Services.

We’re here to make your job easier! Our award-winning Managed Services allow you to focus on running your business while we take care of all the tech.

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MSP vs IT Provider


The team at EMPIST talks about the difference between an MSP and an IT Provider. There is a HUGE distinction! Consider EMPIST for your Managed Services today. Visit us at!

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Dependable IT Services You Can Trust

Technology has become vital for the growth of any business. But IT infrastructure can be complex and time-consuming, taking your focus away from other aspects of your business. That’s why EMPIST is here to make your job easier. Our seasoned IT experts work to manage and monitor the technology of your business, regardless of its size. Our Chicago Managed IT Services include:

  • The EMPIST Service Desk

    We know that even the smallest hiccup in your business process can derail your productivity. This is why we allow your users direct access to our Service Desk so they can resolve their issues fast and efficiently. We offer 24/7 personalized support, ensuring you communicate directly with an engineer instead of an automated phone tree.

    • Unlimited access to the Service Desk 24/7/365
    • Industry-leading response times
    • Personalized support
    • Speak directly with an engineer and not an automated phone tree
  • The EMPIST Network Operations Center

    Our Support+ Network Operations Center (NOC) offers proactive monitoring for all aspects of your network. This includes your servers, wireless systems, computers, websites, phones, security, and more. We’re on alert to fix any problem, getting you back up and running as soon as possible. Say goodbye to disrupting downtime.

Why Our Managed IT Services Are Important for Your Business

  • Unlimited Support

    Our IT support in Chicago offers 24/7 year-round monitoring and maintenance of your business’ IT infrastructure. We eliminate any cybersecurity or lagging threats before they harm your business.

  • Increased Operational Efficiency

    All businesses place a priority on operational efficiency, but many businesses may fall behind due to limited IT resources. Our managed IT services in Chicago involve delegating tasks, system updates, and network management, ensuring your business isn’t at risk of an outage or breach.

  • Predictable and Budgeted Pricing

    Our Chicago managed IT services provide your business with IT experts without the added expense of hiring new employees. We work as an extension of your team, providing strategic IT consultation. This makes your costs predictable and plannable.

  • Improved Performance

    We can help reduce employee frustration and improve their productivity by taking care of all your IT issues. Let your employees focus on the important things.

  • Reporting and Analytics

    Our managed IT solutions in Chicago offer detailed reports about your company’s IT ecosystem and performance. We also provide in-depth analyses and recommendations based on raw data. This helps you make more informed business decisions.

  • Warranty and Asset Management

    Whether it’s equipping employees with new devices or deactivating devices due to turnover, we keep track of all your IT assets so you don’t have to.

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Why We’re the Best Managed IT Services

  • Seamless IT Coverage

    At EMPIST, we take pride in offering quality IT services and satisfying our clients. We follow a detailed project plan that contains 60+ tasks tailored to meet your IT needs and environment.

  • Knowledgeable, Experienced IT Team

    With nearly two decades of multifaceted technology experience, our award-winning staff offers comprehensive IT solutions that work for you.

  • Inclusive

    From our clientele to our employees, we work with a diverse network of individuals and businesses to provide reliable Chicago IT services.

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  • Backup & Disaster Recovery

    Backup & Disaster Recovery

    Consistent access to your data is crucial. Every business should have multiple protective measures in place to keep their data secure.

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  • Hardware as a Service (HaaS)

    Hardware as a Service (HaaS)

    EMPIST Hardware as a Service (HaaS) allows your organization to upgrade all your technology, including new hardware, software, and security.

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  • Cybersecurity Services

    Cybersecurity Services

    There’s no one-size-fits-all model for a company’s cybersecurity needs. That’s why EMPIST offers a variety of security solutions.


Additional Services

  • Virtual CIO (vCIO)

    Virtual CIO (vCIO)

    Invest in your company's technological future with a Virtual CIO.

  • Managed VoIP Services

    Managed VoIP Services

    Host calls over an IP network for advanced features and lowered costs.

  • Training-as-a-Service (TaaS)

    Training-as-a-Service (TaaS)

    Turnkey, on-demand educational content to encourage learning.

  • Microsoft 365

    Microsoft 365

    Maximize productivity with Microsoft's secure, cloud-based suite of applications.

  • Staff Augmentation

    Staff Augmentation

    Supplemental, customized IT support to fill existing knowledge gaps.

  • New Computer Setup Services

    New Computer Setup Services

    An affordable, streamlined process for configuring new devices.

Managed Services Calculator

At EMPIST, we strive to provide the technology and service you need to keep your business running with little-to-no interruption. Learn how much you can save with EMPIST’s award-winning Support+ Managed Services by answering these simple questions:

Make Your IT an Asset to Your Business

No matter your industry or the size of your organization, we’re your go-to managed service provider in Chicago. Look no further for reliable, award-winning IT support in Chicago, IL!

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10 Signs Your IT Support
is Reactive, Not Proactive

Download our exclusive eBook to learn how your business can benefit from proactive IT support.