- Unlimited Support
- Increased Operational Efficiency
- Predictable & Budgeted Pricing
- Improved Performance
- Managed Cybersecurity
- Reporting & Analytics
- Warranty & Asset Management
- Staff & Resource Augmentation
- No Surprises!
- Peace of Mind!
Managed IT Services in Chicago
We manage your IT, so you can focus on your business.
We’re here to make your job easier! EMPIST manages and monitors technology for businesses of all sizes with our Support + Managed Services offerings. Our award-winning Managed Services allow you to focus on running your business while we take care of all the tech!
Contact usThe EMPIST Support+ Solution
Support+ Managed Services is the ultimate way to achieve your business objectives and results. We will be your single point of contact for all business technology-related questions and issues. This covers everything from your desktop to the cloud and everything in between. Best of all, you also get a dedicated strategic account manager that will act as your vCIO and guide you with strategy, technology alignment, and business growth.
-
The EMPIST Service Desk
Your users will have direct access to the Service Desk to resolve all issues promptly and efficiently. Users will be able to submit issues using email, phone, chat, or through our secure online portal. We understand time is money and issues can prevent you from being productive. And therefore, we designed our award-winning service desk to support you when you need us. View the additional benefits of the EMPIST Service Desk below.
- Unlimited access to the Service Desk 24/7/365
- Industry leading response times
- Personalized support
- Speak directly with an engineer and not an automated phone tree
-
The EMPIST Network Operations Center
Support+ Network Operations Center (NOC) is here 24/7/365 to proactively monitor all aspects of your network. This includes but not limited to servers, networks, wireless, computers, websites, phones, and security. If a problem is detected, the NOC will be alerted and fix the problem to get you back up and running.
Why Managed Services?
-
Backup & Disaster Recovery
Consistent access to your data is crucial. Every business should have multiple protective measures in place to keep their data secure.
Learn more -
Hardware as a Service (HaaS)
EMPIST Hardware as a Service (HaaS) allows your organization to upgrade all your technology, including new hardware, software, and security.
Learn more -
Cybersecurity Services
There’s no one-size-fits-all model for a company’s cybersecurity needs. That’s why EMPIST offers a variety of security solutions.
LEARN MORE
Additional Services
-
Virtual CIO (vCIO)
Invest in your company's technological future with a Virtual CIO.
LEARN MORE -
Managed VoIP Services
Host calls over an IP network for advanced features and lowered costs.
LEARN MORE -
Training-as-a-Service (TaaS)
Turnkey, on-demand educational content to encourage learning.
LEARN MORE -
Microsoft 365
Maximize productivity with Microsoft's secure, cloud-based suite of applications.
LEARN MORE -
Staff Augmentation
Supplemental, customized IT support to fill existing knowledge gaps.
LEARN MORE -
New Computer Setup Services
An affordable, streamlined process for configuring new devices.
LEARN MORE
Managed Services Calculator
At EMPIST, we strive to provide the technology and service you need to keep your business running with little-to-no interruption. Learn how much you can save with EMPIST’s award-winning Support+ Managed Services by answering these simple questions: