Say Goodbye to Downtime

Grow your business with our efficient Managed IT Services.

We’re here to make your job easier! Our award-winning Managed Services allow you to focus on running your business while we take care of all the tech.

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PROACTIVE TECHNOLOGY SUPPORT

MSP vs IT Provider

The team at EMPIST talks about the difference between an MSP and an IT Provider. There is a HUGE distinction! Consider EMPIST for your Managed Services today.

Dependable IT Services You Can Trust

Technology has become vital for the growth of any business. But IT infrastructure can be complex and time-consuming, taking your focus away from other aspects of your business. That’s why EMPIST is here to make your job easier. Our seasoned IT experts work to manage and monitor the technology of your business, regardless of its size. Our Chicago Managed IT Services include:

The EMPIST Service Desk

We know that even the smallest hiccup in your business process can derail your productivity. This is why we allow your users direct access to our Service Desk so they can resolve their issues fast and efficiently. We offer 24/7 personalized support, ensuring you communicate directly with an engineer instead of an automated phone tree.

  • Unlimited access to the Service Desk 24/7/365
  • Industry-leading response times
  • Personalized support
  • Speak directly with an engineer and not an automated phone tree

The EMPIST Network Operations Center

Our Support+ Network Operations Center (NOC) offers proactive monitoring for all aspects of your network. This includes your servers, wireless systems, computers, websites, phones, security, and more. We’re on alert to fix any problem, getting you back up and running as soon as possible. Say goodbye to disrupting downtime.

 

How Our Managed IT Services Benefit Your Business

Unlimited Support

Our IT support in Chicago offers 24/7 year-round monitoring and maintenance of your business’ IT infrastructure. We eliminate any cybersecurity or lagging threats before they harm your business.

Increased Operational Efficiency

All businesses place a priority on operational efficiency, but many businesses may fall behind due to limited IT resources. Our managed IT services in Chicago involve delegating tasks, system updates, and network management, ensuring your business isn’t at risk of an outage or breach.

Predictable and Budgeted Pricing

Our Chicago managed IT services provide your business with IT experts without the added expense of hiring new employees. We work as an extension of your team, providing strategic IT consultation. This makes your costs predictable and plannable.

Improved Performance

We can help reduce employee frustration and improve their productivity by taking care of all your IT issues. Let your employees focus on the important things.

Reporting and Analytics

Our managed IT solutions in Chicago offer detailed reports about your company’s IT ecosystem and performance. We also provide in-depth analyses and recommendations based on raw data. This helps you make more informed business decisions.

Warranty and Asset Management

Whether it’s equipping employees with new devices or deactivating devices due to turnover, we keep track of all your IT assets so you don’t have to.

What Makes EMPIST Different?

Seamless IT Coverage

At EMPIST, we take pride in offering quality IT services and satisfying our clients. We follow a detailed project plan that contains 60+ tasks tailored to meet your IT needs and environment.

Knowledgeable, Experienced IT Team

With nearly two decades of multifaceted technology experience, our award-winning staff offers comprehensive IT solutions that work for you.

Inclusive

From our clientele to our employees, we work with a diverse network of individuals and businesses to provide reliable Chicago IT services.

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Backup & Disaster Recovery

We create multiple copies of your data which are securely stored in multiple locations, both on and offsite. This data is closely monitored by our Network Operations Center 24/7/365.

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Managed Detection & Response (MDR)

Incorporating the best of EMPIST’s suite of security features, our MDR solutions provide comprehensive protection for businesses who lack the leading-edge skills that our experts have in bulk.

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Managed Multi-Factor Authentication

EMPIST’s Managed Multi-Factor Authentication (MFA) augments your current security protocol with additional layers of protection, ensuring your critical data stays safe and in your care.

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Managed Voice over Internet Protocol (VoIP)

EMPIST’s Managed VoIP Services is a telecommunication system that leverages the scalability, security, and flexibility of the cloud by utilizing industry-leading data center solutions.

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Network Operations Center (NOC)

The EMPIST Network Operations Center (NOC) is here to proactively monitor your systems.

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Patch Management

With EMPIST’s Patch Management Services, we make sure all your machines are running with the latest updates to minimize potential issues that could arise.

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Public Cloud Management (Azure and AWS)

We manage all the complexities of the public cloud while implementing best practices to keep your cloud network secure and running efficiently.

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Service Desk

The ultimate all-in-one hub meticulously crafted to cater comprehensively to every spectrum of your intricate IT necessities.

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Spam & Virus Filtering

Safeguard from unwanted mail, phishing attacks, and other potentially malicious actors aiming to access your business’s data.

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It’s Time To Start Your Tech Transformation

Our goal is simple: fuel your business with the technology you need to succeed. Look no further for reliable, award-winning IT support in Chicago, IL!