Network Operations Center (NOC)
What is the Network Operations Center?
The EMPIST Network Operations Center (NOC) is here to proactively monitor your systems. We monitor the customer’s infrastructure, such as their servers, networks, wireless, computers, websites, phones, and security.
It's our job to provide 24/7/365 support to resolve network issues before they become a problem.
The Benefits & Features of EMPIST’s Network Operations Center
Advanced Network Support
24/7/365 Customer Service
Automatic Alert Settings
In-House Staffing Only
Why EMPIST’s Network Operations Center?
We set up monitoring with available documentation regarding our customer’s infrastructure. When we get alerts, we roll right into the proper processes. Taking advantage of the 8-hour time difference between our office in Athens and Chicago, we can work around the clock without any time gaps. A network issue that popped up overnight can be resolved by morning with the help of our global NOC team.