Meet the team
Operators you know by name, not a faceless queue.
Learn more ›Why EMPIST
Why EMPIST.Your trusted IT partner.
26+ years helping businesses run Managed IT, cybersecurity, AI, cloud, and digital under one roof.
How we work
Assess, onboard, run, improve
Your team stops owning day-to-day IT, and keeps control of the outcomes.
- Assess
We map your environment, risks, and priorities so the plan matches how you actually work.
- Onboard
Clear plan, named contacts, and minimal disruption. Day one should feel owned, not chaotic.
- Run
24/7 monitoring, support, and security on us. Your team stays on the business.
- Improve
Quarterly strategy so IT keeps pace with the business, not a set-and-forget stack.
From the founder
Why businesses choose EMPIST
Hear Founder & CEO John Kampas on what it means when IT, security, AI, cloud, and web sit with one partner.
- Managed IT
- Security
- AI
- Cloud
- Digital
Why teams switch
What you feel after go-live
Not more tools. Fewer headaches, and a partner you can hold accountable.
- One partner, not a vendor pile
Managed IT, cybersecurity, AI, cloud, and digital under one roof. Fewer handoffs when something breaks.
- Proof you can cite
26+ years serving businesses, SOC 2 Type II, ISO 9001, and MSP 501 (2024).
- You own your data
Backups, transparency, and no black-box handoffs. Clients stay because the work holds up.
Core values
How we show up for your business
These principles guide every ticket, project, and strategy review.
- Accountable
We own outcomes, not just tickets.
- Aligned
Your goals set the roadmap.
- Disciplined
Process you can audit, not guess at.
- Proactive
We fix issues before they stop your day.
- Respectful
Clear communication with your team.
- Results-oriented
Uptime and clarity over busywork.
- Team players
We extend your people. We don’t compete with them.
- Trustworthy
98% client satisfaction. No lock-in theater.
Our people
Real people, not a black box.
Keep exploring
More of how EMPIST works
Onboarding
How day one works when EMPIST takes the wheel.
Learn more ›Technology partners
Vendors we trust to run your stack.
Learn more ›Partner Network
Collaborate, co-sell, and grow with EMPIST.
Learn more ›Client stories
What clients say in their own words.
Learn more ›From our clientsDWDonna W.Office Manager SRSofia R.Practice Administrator · Healthcare
They stopped worrying about IT
“If EMPIST isn't here, we aren't running our business.”
“One partner for IT, security, and our website. No finger-pointing between vendors.”
Time back
Your time is money.We give it back.
IT, cybersecurity, AI, and cloud. On us.
FAQ
Before you book a session
What we do, who we serve, and how we’re verified.
Get a Free IT Strategy Session ›What is EMPIST?
EMPIST is a Managed IT partner for cybersecurity, AI, cloud (Microsoft 365, Azure, AWS), and digital & web. One accountable team for your stack.
What sits under one roof?
Managed IT, cybersecurity, AI, cloud, and digital. Fewer vendors, fewer handoffs, and one team that owns the outcome.
Are you independently audited?
Yes. EMPIST maintains SOC 2 Type II verification and ISO 9001 quality certification, with controls built into how we work.
Where are you based?
Headquarters in Chicago (55 West Monroe Street, Suite 400), with a second operations team in Athens. Call (866) 442-3018.
Who is EMPIST for?
Growing businesses that want a single MSP, not a rotating cast of break/fix vendors. Legal, healthcare, manufacturing, finance, and more.
Ready to stop worrying about IT?
Tell us about your environment. We’ll map a clear next step, usually within one business day.
MSP 501 ranked