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Start Managed IT.

You’re joining an AI-native operating partnership, not buying a commodity MSP plan. Confirm the package, review published rates for new agreements, and leave your details.

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From $99 / user / monthNew agreementsAI-native delivery
Transparent from the start

Three steps after you submit

Published rates for new agreements. Choose a package and the path stays open.

  1. Choose a package

    Pick Essentials through Premium, Cloud, or Custom.

  2. Share a few details

    Tell us about your environment so we can follow up quickly.

  3. Strategy session

    We align on scope, usually within one business day, then send a written proposal.

Rates shown are for new managed service agreements. Existing clients follow their current agreement. Onboarding scope is shared in writing before you sign. See how onboarding works.

FAQ

Before you submit

Transparency, fit, and what happens next.

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01Why do you show pricing?
So you can decide without a sales gate. Package rates for new managed service agreements are published for transparency. Essentials through Premium and Cloud, so starting feels straightforward, not like a quote black box.
02Is this a traditional managed service signup?
You’re starting a package with clear scope and rates. Delivery runs on EMPIST’s AI-native operating model with visibility in EMPIST 360. See Managed IT for how we operate.
03I already work with EMPIST, do these rates replace my current price?
No. Rates on this site are for new managed service agreements. Existing clients follow their current agreement until renewal or a rate review with your account team.
04Will I be charged when I start Essentials online?
No charge today. For Essentials, you save a card on Stripe’s secure checkout. Billing starts at onboarding. Other packages still go through a strategy session and written proposal first.
05Am I signing a contract on this page?
Essentials collects a card for the subscription and starts a trial so you are not billed until onboarding. Other packages start the conversation only — you review the written proposal and agreement with an advisor before you sign.
06How fast will someone follow up?
Most requests get a response within one business day. For urgent issues, call (866) 442-3018.
07Can I change packages later?
Yes. Start with the best fit today. Essentials, Standard, Advanced, Cloud, Premium, or Custom, and we can adjust as your environment grows. Compare options on Managed Service Packages.
08What happens after we agree?
The partnership begins with structured onboarding and a named project manager so monitoring, support, and security come online without a coverage gap. Details are on Onboarding.