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Managed IT cost

How much does Managed IT cost?Published rates.

For new EMPIST managed service agreements in Chicago: Essentials is $99 per user per month (5–15 users). Standard is $125, Advanced $165, Cloud $145, and Premium $235. Use the calculator for a headcount estimate, then confirm scope in a free IT strategy session.

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From $99/userNew agreementsChicago published rates

EMPIST Managed IT pricing (new agreements)

Published per-user monthly rates for new managed service agreements. Existing clients stay on their current agreement until renewal or a rate review. Optional add-ons such as MDR, GRC, Managed VoIP, or SASE are quoted in a strategy session, not as fixed public SKUs.

  • Essentials: $99 per user per month (5–15 users)
  • Standard: $125 per user per month
  • Advanced: $165 per user per month
  • Cloud: $145 per user per month (distributed teams, no office infrastructure)
  • Premium: $235 per user per month (includes MDR / SOC)
  • Custom: scoped quote for complex or regulated environments

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What drives your monthly Managed IT cost

Headcount and package depth set the base. Security depth, 24/7 coverage, and compliance needs move you up a tier. Onboarding is quoted once and disclosed before you sign. It is not buried inside the monthly rate.

Why EMPIST publishes rates

Most MSP pricing stays opaque until a sales call. EMPIST publishes package rates so Chicago buyers can compare honestly, then uses a strategy session to confirm fit, not to invent a mystery number.

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Next steps

Get a clear number for your team

Three paths depending on how fast you want clarity.

  • Run the Managed IT pricing calculator for a headcount estimate
  • Compare Essentials through Premium on Managed Service Packages
  • Book a free IT strategy session to confirm scope and onboarding
FAQ

Managed IT cost questions

Per-user rates, what’s included, and what still needs a quote.

01How much does managed IT cost per user in Chicago?
For new EMPIST agreements: Essentials $99 (5–15 users), Standard $125, Advanced $165, Cloud $145, Premium $235 per user per month. Custom is scoped. See Managed Service Packages or the pricing calculator.
02Is the monthly rate all-in?
Monthly rates cover the published package scope. Onboarding is quoted separately and disclosed before you sign. Optional add-ons such as MDR (on Advanced/Cloud), VoIP, or SASE are priced in session.
03Who is Essentials for at $99?
Essentials fits smaller organizations with 5–15 users that need foundational Managed IT and security without office infrastructure depth. Growing offices usually start at Standard or Advanced.
04Does Premium include MDR?
Yes. Premium includes MDR / SOC monitoring. On Advanced and Cloud, MDR is an optional add-on.
05Do existing EMPIST clients get these rates automatically?
No. Published rates apply to new managed service agreements. Existing clients follow their current agreement until renewal or a rate review with their account team.
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