Unlimited Support
Our IT support in Chicago offers 24/7 year-round monitoring and maintenance of your business’ IT infrastructure. We eliminate cybersecurity and lagging threats before they harm your business.
Managed IT Services
Managed IT Services In Chicago
Keep your systems steady and your people productive. Growth is a lovely ambition until your tech stack needs attention. We keep your security posture sharp so momentum doesn’t get sidelined by surprise downtime, slow networks, or support tickets that age like milk.
26+ years in Chicago24/7/365 coverageSOC 2 Type II · ISO 9001
Managed IT Services Firm Headquartered In Chicago's Loop.
We’re a team you can put names to, faces to, and accountability to. We answer the hard questions, spot problems before they become outages, and keep your business running like it has somewhere better to be. You’ll see a mix of leadership and specialists because managed IT is not one skill—it’s a relay race. Strategy, security, support, and systems all have a seat at the table.
Meet the people behind the work
John Kampas
Founder & CEO
Andrew Bochantin
COO
George Delavogias
vCIO
Bryan Fox
Cybersecurity Analyst
Coverage
Less Downtime, More Productivity
Real Monitoring. Real Response. Real Humans.
Managed Detection and Response (MDR) gives you round-the-clock monitoring plus a response team that can investigate suspicious activity, confirm what’s real, and move to contain it fast. Instead of drowning in alerts, you get humans who know when to act.
Fast Restore. Minimal Downtime.
Backup and Disaster Recovery (BDR) is your insurance policy that pays out in minutes, not apologies. We set up automated, monitored backups and a recovery plan that’s tested, documented, and ready—so restore is a process, not a prayer.
Less Downtime Starts at the Network
A Network Operations Center (NOC) keeps constant watch over the systems your business runs on—firewalls, switches, Wi-Fi, internet circuits, and key servers. We monitor performance and availability so problems get caught before users feel them.
Support Tickets That Don’t Grow Roots.
Your Service Desk is where productivity lives or dies. When something breaks, a login fails, or a laptop decides to protest, our team jumps in with responsive support, clear communication, and consistent follow-through—so tickets don’t sit and fester.
Cloud Management That Keeps Costs and Chaos Down.
Cloud only helps when identity, licenses, and workloads stay intentional. We manage Microsoft 365 and public cloud environments so access is clean, spend is visible, and your stack scales without surprise invoices or orphaned accounts.
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Straightforward. Insightful. No strings attached.
Free IT strategy session
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Why EMPIST
Straightforward. Insightful. No strings attached.
Hear how EMPIST keeps businesses online, secure, and moving, with named people, 24/7/365 coverage, and one partner for Managed IT, security, cloud, and digital.
- Managed IT
- Security
- Cloud
- Chicago
Schedule A Call26+ years serving businesses · Loop HQ
Who we serve
Experienced Chicago-Based Managed IT Services With 26+ Years Experience.
EMPIST works with organizations where downtime isn’t an inconvenience—it’s a liability. Law firms racing against court deadlines. Nonprofits stretching every dollar and every donor. Financial firms living under a microscope of regulators and auditors. Healthcare teams who can’t have the network go down in the middle of patient care. Manufacturers who measure interruptions in lost output, not minutes.
What you get with EMPIST
- Security tuned to your risk profile.
- Compliance mapped to your industry.
- Support that respects how your people actually work.
- Design around the line-of-business tools you actually live in.
- Build predictable, scalable plans that grow with you.
Growth
Turn Managed IT Services Into a Growth Engine
Predictable coverage so your people stay productive.
Increased Operational Efficiency
Limited IT resources slow growing teams. Our managed IT services in Chicago take on updates, network management, and routine work so you are not at risk of an outage or breach.
Predictable and Budgeted Pricing
Get IT experts without the cost of new full-time hires. We work as an extension of your team with strategic consultation and costs you can plan around.
Improved Performance
We reduce employee frustration and improve productivity by taking care of IT issues so your people can focus on the work that matters.
Reporting and Analytics
Detailed reports on your IT ecosystem and performance, plus analyses and recommendations that help leadership make informed decisions.
Warranty and Asset Management
From new devices to offboarding, we track your IT assets so you don’t have to.
Ready for managed IT that keeps Chicago businesses moving?
Talk with a real person in Chicago. Call (312) 724-6896 or schedule a call above.