The EMPIST Network Operations Center (NOC) is here to proactively monitor your systems. We monitor the customer’s infrastructure, such as their servers, networks, wireless, computers, websites, phones, and security.
The EMPIST Network Operations Center (NOC) is here to proactively monitor your systems. We monitor the customer’s infrastructure, such as their servers, networks, wireless, computers, websites, phones, and security.
It's our job to provide 24/7/365 support to resolve network issues before they become a problem.
We set up monitoring with available documentation regarding our customer’s infrastructure. When we get alerts, we roll right into the proper processes. Taking advantage of the 8-hour time difference between our office in Athens and Chicago, we can work around the clock without any time gaps. A network issue that popped up overnight can be resolved by morning with the help of our global NOC team.
Download our exclusive eBook to learn how your business can benefit from proactive IT support.