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Chicago

Corporate
Headquarters

55 West Monroe Street
Suite 400
Chicago, Illinois 60603
Main: 312.360.1900
Fax: 312.346.3486

Get directions

Elmhurst

Illinois Office

116 N York Street
Suite 210
Elmhurst, Illinois 60126
Main: 888.211.4406
Fax: 630.903.6331

Get directions

Phoenix

Arizona Office

2425 East Camelback Road
Phoenix, Arizona 85016

Get directions

Athens

International Headquarters

Naxou 2
Chalandri 152 35
Athens, Greece
Main: +30 210 6015944
Fax: +30 210 6015944

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Frequently Asked Questions

Looking for answers? We're here to help!

IT Services

How long have you been in business?

EMPIST has been in business since 2000.

What are your hours of operation?

Technology never sleeps, so we are here 24x7x365!

If I have an IT problem, how do I let you know?

We will often know about problems before you do, but we are available 24x7x365 by email, phone, chat and text. You can visit https://empist.com/support for more.

How quickly can you get started?

We can begin providing support the next business day, with the understanding that the support on day 1 will not be the same as day 90. An onboarding manager will work on properly onboarding you over a 4-6-week period.

Do you have references?

Yes. References are available upon request.

What industries do you specialize in?

We work with businesses in all industry verticals that have a high dependency on technology.

How do I get a quote for your services?

Submit the form above and we will get in touch with you ASAP!

Marketing Services

How big does my marketing budget have to be?

Not as big as you might think! Higher budgets do tend to get better results faster, but a total marketing budget (agency fees, ad spend, etc.) of at least $5,000 - $10,000/mo is typically a good jumping off point.

How long does it take to start seeing results?

This depends on several factors, but the typical timeline to see a consistent ROI can be anywhere from 3 to 12 months.

What kind of results can I expect to see?

This also depends on many factors, but our clients tend to see anywhere from a 5x to a 15x ROI on the engagement after the ramp up period.

How will I know my marketing campaigns are working?

We pride ourselves on transparency, so all campaigns will be reported on weekly. You will know exactly how much you are spending and how much revenue was generated in return. We have nothing to hide!

Website Services

How much does it cost to develop a new website?

This all depends on the goals and complexity of your individual project. We will work with you to assess the needs of your project, then give you a quote based on our findings. Web development can be in the low thousands to the hundreds of thousands. Typically we work on sites in the $5,000 - $50,000 range.

How long does it take to develop a new website?

Development typically takes 8-12 weeks, but can take 3-6 months or longer depending on the complexity of the project and the assets (copy, design, etc.) needed.

Do you only create Shopify and WordPress websites?

We are a full stack developer, which means we can build you a custom site on common platforms like Shopify and WordPress, or a completely custom site in languages like PHP, Ruby, and Python.

Can you provide maintenance services for my website?

Absolutely! We offer ongoing support for tasks such as updating your site's core, apps, and plugins, as well as adding any additional functionality or design.

Where is my website hosted once completed?

You can host your site with us, or with one of many other reputable providers. We are here to help regardless of what you decide.

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